Privacy Policy

Last Updated: [Insert Date]

At UA Exclusive Scrubs (“we,” “us,” or “our”), we are committed to protecting the privacy of healthcare professionals and all visitors to our website uaexclusivescrubs.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our Fashion Clothing store.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: When you make a purchase, we collect your name, billing/shipping address, email address, phone number, and payment information (processed securely through our payment processors).
• Order Information: Details about the scrubs you purchase (e.g., Butter-Soft™ collections, STRETCH scrubs, or seasonal items like Fabulous Fall Finds).
• Device and Usage Information: IP address, browser type, operating system, referring URLs, pages viewed, and other browsing data.
• Communication Data: Records of your interactions with our customer service team at [email protected].

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders for our premium healthcare apparel
• Provide customer support and respond to inquiries
• Improve our website, products, and services (including our UA Scrub Brands and collections)
• Send order confirmations, shipping notifications, and service-related communications
• Prevent fraud and enhance security for all transactions
• Comply with legal obligations

3. Data Sharing and Disclosure

We may share your information in these limited circumstances:

• Payment Processors: To complete transactions using Visa, MasterCard, JCB, or PayPal services
• Shipping Providers: To deliver your Butter-Soft™ scrubs or other products (excluding shipments to Asia and certain remote areas)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger or sale of company assets

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Based in Cleveland, US, we implement robust security measures:

• 256-bit SSL encryption for all data transmissions
• PCI-DSS compliant payment processing
• Regular security audits and monitoring
• Limited employee access to personal data
• No storage of complete payment card details on our servers

While we take all reasonable precautions, no internet transmission is 100% secure. Please protect your account credentials.

5. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information
• Opt-out of marketing communications
• Request information about our data practices
• Withdraw consent (where applicable)

To exercise these rights, contact us at [email protected]. We aim to respond within one business day.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences (e.g., scrub collections viewed)
• Analyze website traffic and performance
• Improve your shopping experience

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. International Data Transfers

As we serve medical professionals worldwide (excluding Asia and certain remote areas), your data may be transferred to and processed in the United States. We ensure all transfers receive adequate protection.

8. Children’s Privacy

Our website and Butter-Soft™ scrubs are not directed at children under 16. We do not knowingly collect their personal information.

9. Changes to This Policy

We may update this policy periodically. The “Last Updated” date at the top indicates when changes were made. Continued use of our services constitutes acceptance of the updated policy.

Thank you for trusting UA Exclusive Scrubs with your healthcare apparel needs. We value your privacy as much as you value your patients’ care.